LION SOFTWARE DEVELOPMENT (LSD DEVELOPMENT) – MOBILE APP PRIVACY POLICY

LAST UPDATED: 20/03/2025 

READ THIS POLICY CAREFULLY BEFORE USING THE TFC APPLICATION OR ANY OF OUR SERVICES. CONTINUED USE INDICATES ACCEPTANCE OF THIS PRIVACY POLICY. 

 

1. Introduction 

1.1 This Mobile App Privacy Policy applies to all users of the TFC Application provided by Lion Software Development (“we,” “us,” or “our”). This policy outlines how we collect, use, store, and protect your Personal Information. 

1.2 This policy complies with the Protection of Personal Information Act 4 of 2013 (POPIA) and the General Data Protection Regulation (GDPR) (EU) 2016/679. 

1.3 By using the TFC Application, you consent to the data practices described in this policy. 

2. Information We Collect 

We collect and process various types of Personal Information, including but not limited to: 

2.1 Personal Identifiable Information (PII) 

• Full Name 

• Email Address 

• Phone Number 

• Physical Address 

• Language Preference 

• Company Name & Registration Number (if applicable) 

2.2 App Usage Data 

• IP Address 

• Device Information (Model, OS, Browser Type) 

• App Interaction Logs 

• Location Data (only with explicit consent) 

2.3 Financial Information (if applicable) 

• Payment Information 

• Transaction History 

2.4 Sensitive Information (only if required and with explicit consent) 

• Disability Status 

• Medical History 

• Employment History 

• Education Information 

• Criminal History (if relevant to services provided) 

We do NOT collect: 

• Race 

• Sex 

• Religion 

• Sexual Orientation 

• Political Views 

3. How We Use Your Information 

We use the collected Personal Information for the following purposes: 

3.1 To Provide and Improve Services: 

• Account creation and authentication. 

• App functionality and enhancements. 

• Customer support and communication. 

3.2 For Security and Compliance: 

• Fraud prevention and investigation. 

 Ensuring compliance with legal requirements. 

3.3 Marketing and Communication (with Consent): 

• Sending promotions, updates, and newsletters. 

• Personalized content recommendations. 

3.4 Legal and Administrative Purposes: 

• Responding to legal requests. 

• Enforcing our Terms of Service. 

4. Data Sharing and Disclosure 

We do not sell, rent, or trade your Personal Information. However, we may share it in the following cases: 

4.1 With Service Providers: 

• Cloud hosting providers. 

• Payment processors. 

• Analytics services (Google Analytics, Firebase, etc.). 

4.2 For Legal Compliance: 

• If required by law or court order. 

• To prevent fraud, security threats, or harm. 

4.3 With Third-Party Integrations (Optional and With Consent): 

• Social media logins. 

• Third-party API services used in the app. 

5. Data Storage and Security 

5.1 Data Retention: 

• Personal Information is retained only as long as necessary. 

• If required by law, certain data may be kept longer. 

5.2 Security Measures: 

• Encrypted data transmission (SSL/TLS). 

• Secure database storage. 

• Access control and authentication. 

5.3 International Data Transfers: 

• If data is stored outside South Africa or the EU, we ensure adequate protection measures. 

6. User Rights and Control 

Under POPIA and GDPR, you have the following rights: 

6.1 Access and Correction: 

• You can request access to your Personal Information. 

• You can request corrections to inaccurate data. 

6.2 Data Deletion: 

• You have the “Right to be Forgotten” if the data is no longer needed.

6.3 Objection to Processing: 

• You can object to direct marketing. 

6.4 Withdraw Consent: 

• You can withdraw consent for data collection at any time. 

6.5 Lodge a Complaint: 

• You may contact info@lionsoftdev.com or the Information Regulator (South Africa) or the GDPR Supervisory Authority (EU). 

7. Cookies and Tracking 

7.1 Session Cookies: 

• Used for app performance, deleted when you close the app. 

7.2 Permanent Cookies: 

• Stores preferences for future sessions. 

7.3 Third-Party Tracking: 

• Google Analytics and Firebase may collect anonymized usage data. • You can disable tracking in app settings.

8. Third-Party Links 

8.1 Our TFC Application may contain links to third-party sites or services (e.g., social media, payment gateways). 

8.2 We are not responsible for their privacy practices. Please review their policies before sharing your information.

9. Changes to This Privacy Policy 

9.1 We reserve the right to update this Privacy Policy at any time. 

9.2 Users will be notified of significant changes via in-app notifications or email. 

9.3 Continued use of the TFC Application after changes implies acceptance of the updated policy. 

10. Contact Information 

If you have any questions, please contact us at: 

• Company Name: Lion Software Development 

• Address: 2 Louise Road, Monavoni, South Africa 

• Phone: +27 12 111 9164 

• Email: info@lsddev.com 

• Website: www.lsddev.com 

By using the TFC Application, you confirm that you have read, understood, and agreed to this Privacy Policy.